E-Commerce Returns Fraud: Rising Threats and Loss Prevention Strategies
Returns fraud and abuse have escalated into a significant threat, posing substantial challenges for retailers attempting to maintain customer-friendly free return policies. This form of fraud ranges from minor...
10 Ways AI Agents are Transforming E-commerce Order and Inventory Management Systems
Artificial Intelligence (AI) Agents represent a revolutionary leap in technological innovation and will transform business across every sector. They are intelligent systems that understand language and can perceive, analyze, and...
How AI Agents Will Make Webstores Vanish Forever
Online stores (webstores) are about to disappear forever.
Artificial Intelligence (AI) Agents are going to transform business across every sector, and e-commerce will be one of the industries that...
In-House or Outsource Fulfillment: What’s Best for Your eCommerce Business
The decision to outsource fulfillment to a third-party logistics (3PL) provider can be a strategic move for e-commerce businesses. 3PLs expand your fulfillment capacity and can even give you a...
Top Holiday 2024 Consumer Shopping Trends
The 2024 holiday shopping landscape presents a complex picture of consumer behavior marked by notable contrasts across different shopper demographics. Despite economic uncertainties, holiday spending is reaching record levels, with...
Perplexity’s AI Commerce Experience Misses the Mark in Early Tests
Perplexity, the AI-powered search engine backed by Jeff Bezos, Tobi Lütke, and other notable investors, has just launched a new feature called Buy with Pro. This AI-assisted shopping search engine...
Trump’s 2nd Presidency: Pros and Cons for Supply Chain Professionals
Build an Efficient Supply Chain: 5 Obstacles to Overcome
Turning Today’s Smart Shoppers into Loyal Customers
When you ring up a sale with a brand new customer, whether online or in a store, is that the end of the relationship? Or is it just...
3 Strategies to Fulfill Like Amazon
We can be certain that Amazon is spending millions to improve and optimize its shipping processes. Ecommerce merchants can take advantage of Amazon’s efforts to increase profits. This post describes...
5 Ways to Improve the Parcel Delivery Experience
“The last mile” is now the Holy Grail of ecommerce shipping. A merchant can do an amazing job of selling and provide an outstanding shopping experience, yet if the package...
7 Ways Retailers Can Make Free Shipping Profitable
One of the most important and potentially expensive decisions that an online retailer can make is whether or not to offer free shipping. Few decisions can increase conversions as much....
7 Ways to Turn Post-Purchase Interactions into New Sales
The probability of selling to an existing customer is 60 percent to 70 percent, compared with the 5 percent to 20 percent chance of selling to a new customer, according...
Why Online Retailers Must Offer Date-Certain Shipping This Holiday Season
This holiday season, ecommerce merchants will face the toughest retail environment they’ve ever encountered, with Amazon poised to capture nearly 50% of U.S. online sales. Date certain shipping is one...
Why Mid-Market Magento Merchants Need Distributed Order and Inventory Management Software
Magento Open Source Ecommerce Platform is an important player in today’s Amazon versus everyone ecommerce battlefield. Magento has a strong ecosystem of certified partners for back-office software, including Pulse Commerce....
BigCommerce Enterprise Order & Inventory Management Software
As BigCommerce merchants grow, some processes that worked well at $5mm in revenue break down as they approach $10mm. Order fulfillment and inventory management are hit hard by growth, significantly...
Order and Inventory Management Software for Shopify Plus Brings Zen to the Back-Office
Order fulfillment and inventory management are important drivers of customer satisfaction and profitability – and both are stress tested heavily by growth. Processes that are problem free at $5mm in...
How Mid-Market Merchants Increase Profits with Subscriptions and Continuity Programs
Every merchant wants to convert first time shoppers into loyal customers, and the most direct way to gain repeat business is for customers to subscribe to ongoing purchases. Continue reading...
The 9 Deadly Sins of a Light Order Management System
Many retailers learn the hard way that a “light” order management system can be growth’s enemy #1. It’s not that a light OMS does anything bad. It’s just that...
Omnichannel Insights: 3 Retailers Who Are Getting it Right
Multichannel commerce reached an epic milestone in 1925 -- when Sears opened it’s first store, 40 years after launching its mail order catalog. Today, retailers struggle to delight customers as...
Why Personalized Goods Ecommerce Sites Need Real-time Product Customization
Three CEOs discuss how to boost conversions and reduce returns by enabling Shoppers, designers, engineers, and product marketers to quickly create, customize and preview product image concepts in real-time directly...
Echo Global Logistics Integration Delivers Exceptional Productivity and Savings on LTL Shipments for Eurotec Seating
Pulse Commerce announced today its OMS integration with Echo Global Logistics, a leading provider of technology-enabled transportation and supply chain management services. The combined solution provides multi-carrier rate quotes, quote...
The Essential Order Management System (OMS) Primer
Multichannel retailers are selling through more channels and fulfilling through more complex supply chains than ever. Meanwhile, customers expect consistent experiences across channels. Learn how a modern Order Management System...
Magento and Shopify Retailers Gain Omnichannel Advantage with Order and Inventory Management from Pulse Commerce
Magento and Shopify retailers can now provide new, personalized shopping experiences for customers while improving order turnaround time and inventory management. Pulse Commerce Order and Inventory Management Platform’s certified APIs...