by Garima.Pulse2017 | Jun 28, 2017 | NonBlog, Customer Service & Loyalty, Webinar, Online Marketplaces
Did you know that you can boost your revenues by 95% if you increase customer loyalty by 5%? In fact, it is seven times more costly to acquire a new customer than to retain an old one. Companies like Amazon and Nordstrom know that investments in loyalty pay...