by Garima.Pulse2017 | Aug 1, 2017 | NonBlog, Order Management System, Whitepaper, Conversion and Optimization
According to Boston Retail Partners’ 2016 POS/Customer Engagement Survey, 85% of retailers indicate that unified commerce is a top priority. Why? Customer expectations are increasing every day. For example, according to Forrester Research, 25% of online shoppers now...
by Garima.Pulse2017 | Jul 24, 2017 | NonBlog, Omni-channel Commerce, Customer Service & Loyalty, Whitepaper
There is growing evidence that consumers like to shop across multiple channels, and the ones that do drive the biggest profits for retailers. Nearly all of the largest retail chains in the U.S. are taking notice—throwing time and money into omnichannel technologies...
by Garima.Pulse2017 | Jun 30, 2017 | NonBlog, Omni-channel Commerce, Whitepaper
Delighting Omnichannel Customers As merchants, your goal is to delight your customers, who care about their shopping experiences — not the tools you use to provide them. For multichannel retailers, these experiences span multiple sales and service channels –...
by Garima.Pulse2017 | Jun 21, 2017 | NonBlog, Order Management System, Whitepaper
Choosing the right order management system (OMS) isn’t easy. A modern OMS typically orchestrates order fulfillment while optimizing inventory management across all sales channels and fulfillment centers. In order to do so, an OMS is usually integrated, often via APIs,...
by Garima.Pulse2017 | Jun 16, 2017 | NonBlog, Order Management System, Whitepaper
SaaS solutions are the darlings of the tech community, growing at the direct expense of premise-based software. This is certainly true for Order Management Systems (OMS). Yet premise-based solutions still make up half of the OMS market. And some companies are still...
