Order & Inventory Platform

Delight customers with consistently fast and accurate order turnaround. Streamline internal operations with automated B2B and B2C order processing, fraud detection, secure payments processing, PCI compliance and much more. Pulse Commerce maintains a real-time enterprise-wide view of inventory across all sales channels and fulfillment centers, powering a robust feature set.

Intelligent Order Routing, Approval and Fraud Management

Automatically route orders to the optimal fulfillment center. Increase inventory turns by avoiding stockouts and maximizing shipments from locations carrying higher inventory.

Order Splitting, Cancellations and Partial Shipments

Deliver what you can, when you can. Automatically split orders between fulfillment centers to speed up delivery.

Efficient Returns/Exchanges Processing

Align process with policy, and manage reverse logistics as efficiently as initial fulfillment. Link and validate return information against the original order, track status, and create a simple process for customers to promote future visits.

Recurring Subscriptions and Continuity Orders

Dramatically increase customer retention by enabling B2B and B2C recurring orders, such as a weekly coffee delivery or monthly printer paper delivery.

B2B Support for Order Approvals and Spend Management

B2B workflow to manage order approvals and help your customers manage their budget controls.

Flexible Fulfillment Options Such as Ship-From-Store and Click-and-Collect

Increase inventory turns, shipping from stores with higher inventory levels. And compete with larger retailers that offer buy online and pickup in store.

Multi-Destination Shipping and Delivery Date Selection

Offer multiple-address shipping and checkout to increase average order value. Schedule orders to arrive on a specific future date, e.g. on someone’s birthday. Make it easy for customers to purchase from your storefront and ship to multiple addresses with our intuitive multi-destination checkout feature.

Certified UPS®, USPS® and FedEx® Integrations

Our robust FedEx, UPS and USPS integrations streamline your shipping operations. Print shipping labels and packing slips using the familiar Pulse Commerce Administration Panel.

Drop Shipping Integration

Manage your online marketplace operations seamlessly when sourcing or representing merchandise from multiple vendors or shipping from multiple warehouses. Add new vendors quickly from the Administration Panel. Assign products to vendors in accordance with real-world arrangements in place for inventory sourcing. Enable customers to place orders spanning one or several vendors. Notify each vendor automatically about purchases.

Interactive Dashboards to Track All of Your KPIs

Visualize and track trends with interactive web-based performance dashboards. Drive your business more efficiently with drillable charts and graphs, heat maps, actionable KPIs (Key Performance Indicators) and more. Spot trends easily and align activities with key business goals.

Drill Down Reports

Generate a wide variety of reports. Get reports on demand about orders, inventory, and customers.

Easily Benchmark and Track Each Step of Your Operations from Order-to-Cash

Robust data-driven decision-making tools and business intelligence help you quickly identify bottlenecks and take corrective actions. Drill-down for deeper insights with dynamic sorting, filtering, and grouping delivery.