Order Management System Whitepapers, eBooks, Infographics

Turning Today’s Smart Shoppers into Loyal Customers

In this whitepaper, we will explore the challenges that retailers face in delivering omnichannel customer satisfaction as well as the solutions. We will follow customers along the buyer journey. How can you treat individual customers consistently, as if your brand truly knows them, regardless of whether they are on social media, buying on a marketplace, or in your store? And given that we can’t possibly know every single touch point, how can we, at a minimum, intelligently ensure that every interaction that customers have will be positive.

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The Definitive Guide to Distributed Order Management System

How can siloed commerce systems and processes transform into a unified platform -- one that can deliver on the promise of omnichannel commerce? Distributed Order Management System (DOM) is that middleware. Distributed Order Management is the unsung hero of omnichannel Retail Commerce, a hero rarely mentioned in articles about buy online pickup in store. Continue reading to learn why distributed OMS has taken on such an important role in retail innovation.

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How to Increase Online Conversions with Dynamic Imaging

If you’re an online retailer who sells custom products, then you know how hard it is to boost online conversion rates and reduce returns. Customers are unsure what the final product will look like. And if it doesn’t meet expectations, returns and dissatisfied customers are likely. Dynamic imaging helps retailers improve online conversions and reduce returns. Download this on-demand webinar to learn more

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How Smart Retailers Use Data to Grow Profitably [Webinar]

In today’s hyper-competitive retail environment, the merchants who survive and win adapt quickly by staying on top of their customers’ needs and market trends. They possess the ability to make superior and timely decisions. Register for the Pulse Commerce webinar to see how mid-market retailers are using data and insights to drive sales and run better operationally.

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5 Ways to Profit from Buy Online Pickup In Store Programs

Buy Online Pickup In Store (aka Click and Collect) programs enable consumers to buy items online and pickup in the store. Savvy bricks and clicks retailers are using these programs to differentiate and win versus pure play ecommerce retailers. See our slideshare to learn Click and Collect program benefits, their challenges, and how to run a winning program. View the slideshare for more info

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5 Ways Omnichannel Retailers Increase Profits with Ship From Store Programs

In the past few years, many omnichannel retailers have deployed Ship from Store programs. With Ship From Store, merchants fulfill some or all online orders by shipping from stores, instead of from warehouses, to improve customer experience. Learn how these strategies deliver orders faster, cut shipping costs, and more.

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How to Calculate ROI for Order Management Platforms

Order management platforms generate the enterprise-wide view of orders and inventory needed to give your customers amazing omnichannel experiences. But what’s it worth to you? How can you measure the financial impact of inventory optimization, fulfillment efficiency improvements, and streamlined operations? Download our OMS ROI Calculator.

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The New Role of Order Management Software in Inventory Optimization, Customer Satisfaction and Profit Margins

In a recent survey, 85% of retailers indicated that unified commerce (creating amazing omnichannel customer experiences) is a top priority. In our whitepaper, we explore how Order Management Software transforms separate commerce systems into a unified commerce platform.

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How Top Retailers Turn Omnichannel Strategies into Sales

There is growing evidence that consumers like to shop across multiple channels, and the ones that do drive the biggest profits for retailers. In this whitepaper from Internet Retailer you will learn how leading retail chains and web-only players are adopting successful omnichannel strategies to drive sales growth and improve customer experience.

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5 Reasons to Use Pinterest to Market and Sell Your Products [Infographic]

Pinterest is a rising tide that lifts many online retailers’ ships. With over 200mm monthly users and growing, an increasing share of retail site traffic is driven by Pinterest referrals. If you’re an omnichannel retailer with an ecommerce website, then Pinterest can be a tremendous source of new customers and a great channel for engaging current customers.

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Boost Ecommerce Conversions & Revenue With A/B Testing [Webinar]

Would a 325% increase in email clicks or a 300% increase in leads from landing pages help your ecommerce business? A/B testing can help achieve these improvements every day. A/B testing compares two variations of the same web page to learn which performs the best thereby improving conversion rates and revenue. Watch our on-demand webinar to learn more.

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How to Market and Sell on Pinterest [Webinar]

Pinterest is a rising tide that’s lifting many online retailers’ ships, and merchants who ignore Pinterest do so at their own peril. The power of Pinterest can be profound, with 93% of Pinners planning purchases on the platform. Watch our on-demand webinar to learn how mid-market retailers are marketing and selling to Pinterest’s 200mm+ monthly visitors.

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Avoid the Wrong Commerce Platform Choice – Unified Commerce vs. Separate Systems

Multichannel retailers seeking to delight customers with omnichannel experiences often consider a Unified Commerce technology approach to deliver. You can learn the pros and cons of 3 different technology approaches to delivering superior retail sales and service experience – Unified Commerce, Stand-Alone Solutions, and a Hybrid Approach.

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Building an Effective Digital Loyalty Program in the Amazon Age [Free Webinar]

Did you know that you can boost your revenues by 95% if you increase customer loyalty by 5%? In fact, it is seven times costlier to acquire a new customer than to retain an old one. Companies like Amazon and Nordstrom know loyalty pays back and have invested in creating outstanding rewards programs. These retailers have millions of subscribers and are market leaders in customer loyalty.

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[Infographic] Homegrown, On-Premise, or SaaS: Which Order Management System is Right for Me?

If you need an Order and Inventory Management Systems, should you build it or buy it? If buying, which is better – SaaS or Premise-Based? This infographic simplifies a complex decision down to few core questions that will help you decide the best approach for your OMS selection and implementation.

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5 Hidden Costs to Avoid When Buying an Order Management System [Infographic]

If you’re buying an Order Management System, failure to consider the 5 hidden costs outlined in this infographic can cause painful delays and cost overruns. It’s not enough to know what they are. It’s even more important to know how to uncover them. Follow along to understand these hidden costs so you can take action long before purchasing, saving time and money.

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The Definitive RFP Template for Order Management Systems Evaluation

Nobody wants to create a Request for Proposal (RFP) document from scratch. If you’re buying an OMS for the first time, you need to get educated on the general market and offering, learn which feature categories are important, and figure out areas to investigate that you would never have considered. We have taken a stab an easy to use OMS RFP template.

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5 Hidden Costs to Avoid When Buying an Order Management System (OMS)

If you’ve ever implemented a major software system for a business, you’ve probably found that the project’s goals would have been much easier to achieve if you had known at the beginning what you learned by the end. OMS implementations carry some risks. The key to avoiding them is to uncover the potential gotcha’s before you purchase the software. We’re here to help.

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Which OMS is Best for Me? Home Grown, On-Premise, or SaaS?

SaaS, or cloud-based solutions, are the darlings of the tech community, growing at the expense of premise-based software. This is certainly true for OMS. Yet premise-based solutions are still favored by many while some companies even build their own homegrown solutions. Which approach is right for you? Read on to learn the pros and cons of each approach.

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